Question 1

What is Turtle Pharma?

Accepted Answer

Turtle Pharma is a complete pharmacy management system that includes POS billing, inventory, accounting, HRM, multi-outlet management, wholesale center support, and mobile access.

Question 2

How much does Turtle Pharma cost?

Accepted Answer

Starter is Rs. 25,000/year, Professional is Rs. 40,000/year, and Enterprise is Rs. 60,000/year. Professional is the full daily-operations package (backend ID: professional). Enterprise is required for advanced multi-outlet features on the main outlet.

Question 3

Can I manage multiple pharmacy outlets?

Accepted Answer

Yes, with Enterprise on your main outlet. Starter and Professional are single-outlet packages. For connected multi-outlet setup, the main outlet must be Enterprise. Branch outlets can choose their own package. Separate Starter/Professional outlets can be purchased as independent accounts without connection.

Question 4

Can I access Turtle Pharma from mobile?

Accepted Answer

Yes. All packages include the mobile app. Starter gets basic access (today sales, stock view, daily report). Professional gets standard access with alerts, monthly reports, and owner dashboard. Enterprise gets full access including multi-outlet dashboard, accounting, HRM, and advanced reports.

Question 5

Does Turtle Pharma support Sinhala and Tamil?

Accepted Answer

Yes. Turtle Pharma supports English, Sinhala, and Tamil interfaces for Sri Lankan pharmacy owners.

Question 6

How do I get a demo?

Accepted Answer

Fill out the contact form or call us directly. We offer free demos tailored to your pharmacy setup.

Question 7

How is Turtle Pharma installed?

Accepted Answer

We provide installation support and training. The system can run on your existing computers with optional cloud backup.

Question 8

Do you provide training?

Accepted Answer

Yes. We provide complete training for your staff on POS, inventory, accounting, and all other modules.

Question 9

Is my pharmacy data secure?

Accepted Answer

Yes. We use secure data practices with regular backups. Your business data is protected and accessible only to authorized users.

Question 10

Does it support thermal bill printing?

Accepted Answer

Yes. Turtle Pharma supports thermal receipt printing for fast, professional billing.

Question 11

Does it support barcode billing?

Accepted Answer

Yes. You can scan barcodes for fast billing and print barcode labels for your products.

Question 12

Can one outlet work as a wholesale center?

Accepted Answer

Yes. One outlet can be set as a main wholesale center to supply other branches with professional invoices and stock transfers.

Frequently Asked Questions

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